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Interactive voice response
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121	CCS Communicator The Next Step in Agent Productivity Software Increase agent productivity, reduce transaction costs, and improve your customer’s experience to iIncrease your revenues and grow your company. Noble ® CCS Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2009-07-01 06:12:12 Technology Noble Systems Corporation Software Email HTML Computing Internet Interactive voice response
122	Early Out-General Service Bureau Noble Success Story Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2014-06-06 12:39:03 Electronic engineering Call centre Dialer Skills-based routing Electronics Technology Telephony Noble Systems Corporation Interactive voice response
123	Auto attendant virtual receptionist made simple Capitalize on the Growing Small Business and Virtual Office Opportunity Add to Reading List Source URL: www.mpathix.com Language: English - Date: 2014-02-26 10:14:10 Computer telephony integration Automated attendant Automation Voice-mail Interactive voice response Business telephone system Voice over IP IP PBX Virtual PBX Telephony Electronic engineering Technology
124	The Maryland Survey February 2015 Maryland Issues Methodology This research was conducted by Political Science Professor Susan Grogan and her American Politics class and was funded by a Mellon Foundation grant for servic Add to Reading List Source URL: www.mdsurvey.org Language: English - Date: 2015-03-21 09:53:50 Psychometrics Sampling Survey methodology Methodology Evaluation Science Interactive voice response Data collection
125	Noble Interaction Analytics Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2014-11-14 09:07:31 Electronic commerce Information technology management Speech analytics Speech recognition Business intelligence Noble Systems Corporation Interactive voice response Workflow Customer dynamics Marketing Business Customer experience management
126	FOR IMMEDIATE RELEASE Contact: Alternate Access, Inc Add to Reading List Source URL: www.alternateaccess.com Language: English - Date: 2011-03-09 14:08:15 Voice over IP Call centre Computer telephony integration VoIP phone Voice-mail Interactive voice response Call accounting PanTerra Networks Telephony Electronic engineering Electronics
127	Untangling Your IVR: IVR Problems and Solutions Matt Florell of Vicidial and Add to Reading List Source URL: www.vicidial.org Language: English - Date: 2012-10-25 07:20:04 Interactive voice response Telephony
128	PDF Document Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2014-06-16 11:27:05 Call centre Dialer Electronic engineering Electronics Technology Noble Systems Corporation Telephony Interactive voice response
129	Mortgage Services Solutions jun12_IS Card template US.qxd Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2012-06-29 10:11:28 Electronic engineering Automation Technology Electronics Computer telephony integration Telephony Call centre Customer experience management PanTerra Networks Interactive voice response Dialer Noble Systems Corporation
130	HTK OPINION: Utilities Keeping customer service flowing Marlon Bowser, CEO at HTK, examines how utility companies can improve the way they communicate with customers, particularly when things go wrong Add to Reading List Source URL: www.htk.co.uk Language: English - Date: 2014-03-12 09:49:56 Call centre Interactive voice response Text messaging Customer service

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